Messaging service WhatsApp is facing an outage since just after 7am in Ghana and some other countries, according to reports by multiple users on Tuesday morning.
Prominent online tool Down Detector started noticing unusually high “problem reports” and had listed thousands of such reports.
Most reports were about messages not going through, at 69 per cent, while others reported server disconnection and the app crashing altogether.
Social media users from Kenya, India, Italy and Turkey also posted about not being able to send messages. Some WhatsApp users are currently unable to send messages to groups and receive one tick on their private messages.
The company said it’s working on bringing it back up.
“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” said a spokesperson of Meta, the company that owns Facebook and Instagram besides WhatsApp.
A meme fest with the hashtag #WhatsApp jumped to the top of the trends on Twitter and other platforms. Many users said they first thought their internet service was the problem.